Frequently Asked Questions

How long does it take for delivery?

Delays in delivery may occur under the following conditions:

Shop Operations:

Items are packed and shipped after order confirmation.

Orders are shipped within 3 to 5 business days.

Clip-on earrings require an additional 5 to 10 days for processing after payment confirmation. Thank you for your understanding.

Operations are closed on weekends, holidays, New Year holidays, and around major events.

External Factors:

Severe weather (typhoons, heavy snow), disasters, or traffic congestion in Japan.

Postal congestion due to increased cargo volume during seasons like New Year or summer.

Since post offices and shipping centers are closed during the New Year holidays, shipments will resume after business reopens in the new year.

Domestic shipping (within Japan)

Japan Post

Click Post

Flat rate: ¥220 across Japan (includes packaging materials)

Letter Pack Plus

Flat rate: ¥650 across Japan (includes packaging materials)

Yamato Transport

Takkyubin Compact (for items up to 5 cm in thickness)

Flat rate: ¥530 across Japan (includes packaging materials)

Takkyubin (Sizes 60 to 160)

Flat rate: ¥850 - ¥2,920 across Japan (includes packaging materials)

Can you change the metal parts?

A: We sincerely apologize, but our items are basically one-of-a-kind and sold as finished pieces. Therefore, we cannot accept requests to change the color of metal parts or components.

However, depending on the item, it may be possible to change from clip-on earrings to pierced earrings, or from resin earrings to metal ones. Please feel free to contact us if you would like to make such a request.

Can you change to earrings/pierced?

Changes to earrings or pierced earrings are limited to items where the option is available. Please check the option details on each product page.